Automated Curbside Collection
Consultation has concluded
Now that the RDN’s Automated Curbside Collection Program is in full swing, we will be archiving this page. Thank you to all those who participated in the automated curbside collection cart selection process and everyone’s ongoing efforts to keep us on track to achieving our Zero Waste goals.
Visit our Curbside Collection webpage at rdn.bc.ca/curbside-collection for information on the curbside collection program including curbside carts, accepted and prohibited materials, and collections schedules. For additional information, contact our Automated Curbside hotline at 250-390-6501, or email curbside@rdn.bc.ca.
THE NEW AUTOMATED CURBSIDE COLLECTION SERVICE IS COMING FALL 2020!
The RDN Board has voted to transition to an automated curbside collection service at the end of the current manual service collection contract. The new service will provide RDN residents (except City of Nanaimo residents who already have this great service) with the following:
- Improved service offerings
- Customizable collection cart sizes to best suit your household needs
- No weight restrictions
- Improved worker health and safety
- Improved neighbourhood esthetics by keeping materials contained
- Reduced human-wildlife interactions
- Easy to roll carts with attached lids for convenient and efficient disposal of recyclables, food waste and garbage
- Real-time information for better customer service
CLOSED: This survey has concluded as of December 31, 2019. Thank you to everyone that has made their selection; your preferences has been recorded and cart deliveries will commence summer 2020. Please continue to check back for more program updates!
PICK YOUR CART SIZES!
We want to hear from you! You have a choice of cart sizes to best suit your household's disposal needs. We are seeking resident feedback -- from RDN Curbside Collection Service customers -- on your cart size preferences so that you will be delivered your desired cart sizes based on your household needs.
The online questionnaire will be open between September 23, 2019 to December 31, 2019.
If you do not provide your preference by the December 31, 2019 deadline, you will be provided a default set of carts (240L recycling, 100L food waste and 100L garbage).
NEXT STEPS
We will compile all feedback from the online questionnaire to place the cart order. In summer 2020, each RDN residential household (except City of Nanaimo residents) will receive a set of wheeled carts of your preferred cart sizes for recyclables and garbage, and a standard food waste cart. An information package outlining the details of the service will accompany the cart delivery.
The new automated curbside collection service will begin October 2020!
WANT TO LEARN MORE?
Please register (tab on the top right corner of this page) to receive notification of news and updates.
Visit the documents library for project history and technical information.
Do you have a question? Post it below and we will answer for all to see. A great way for all to learn.
Want to contact us directly? Contact the project team at zerowaste@rdn.bc.ca or 1-877-607-4111.
Looking ahead: Project updates will be posted on this page monthly and at milestones.
Thank you for taking the time to provide us with your cart size selection!
Curbside Collection Cart Selection
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FAQ
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The Basics
- What is automated curbside collection?
- When will the automated curbside collection service begin?
- What are the benefits of automated collection service?
- Who will be affected by these new automated collection service changes?
- How I do I know if I am part of the new automated curbside collection service?
- What is the collection frequency?
- Will glass be included in the new automated service?
- Is yard and garden waste part of the new service?
- How many jobs will be lost due to the this transition from manual to automated collection service?
- Is manual service still an option when the RDN transition to the automated service?
