YOU TALKED, WE LISTENED!!

We went through your feedback for the South Nanaimo Local Area Transit Plan (SNLATP), and we're busy incorporating your feedback into a comprehensive implementation plan! To read the full report, including specifics about route re-alignments, visit the background documents for the Spring 2019 Update.

In November and December of 2018, a second public engagement process, including open houses and an online survey, to gather feedback about proposed route re-alignments and service frequencies. Approximately 550 people participated in the engagement process, with feedback from this process summarized, for each route, in the full report. As well, an extensive media campaign was conducted including website customer alerts, Facebook, Twitter, Rack Cards, Interior Bus Cards, and radio announcements.

These comments are open-ended feedback from both the survey and public engagement

sessions and represent those service improvement responses that were the most frequent and

are in no particular order:

 Increased weekend service;

 Increased frequency;

 Longer span of service on weekdays across all routes (5am to 1pm);

 Service to Duke Point.;

 Service to Nanaimo Airport;

 Make it clear in which direction the bus is going;

 Need for Inter-Regional service;

 Riders Guide should have colour route maps.

Click here to see the full report for details regarding public feedback.